Your friendly Critical Environments experts

Critical Environments services

We pride ourselves on being experts in the Data Centre sector and fully understand how to manage the control of risk within the critical environment.

We currently maintain over half a million square foot of data centre space and deliver 24/7 business critical maintenance to our clients.

We offer a reliable, comprehensive and cost-effective solution that ensures seamless, smooth control, round the clock.

Stay connected

Maximum uptime is always assured, because a phone call or email message will quickly connect you to a skilled technician, trained to resolve virtually any issue – simple or complex – from resetting a switch to equipment troubleshooting.

At any time of the day or night, our certified and experienced critical environments technicians can answer your queries. Whether the fault is hard services mechanical or electrically biased or the issue is IT related, we are able to assist with all aspects of emergency situations within the critical environment.

From emergency remote troubleshooting, to physically visiting your rack to carry out hardware replacements, BGIS provide resolutions to issues both physically and remotely to ensure uptime and reduce risk at your Critical Environments.

Support to meet your unique needs

The exact specification of your support can be custom-configured to meet your unique Critical Environments needs.

BGIS operate a flexible approach and develop our solutions in conjunction with our customers. We recognise that each site and each business is unique in the way in which it operates and we are aware that the “one-size-fits-all” approach does not work.

From self-delivery of all Heating, ventilation and air conditioning needs to the bespoke development of our custom-designed Remote Hands software. BGIS customers have total confidence that any hardware disruptions or plant failures will be rapidly resolved.

Our critical environments services

  • Self-delivery of all HVAC (heating ventilation and air conditioning) related services
  • Off-site or on-site technical assistance and troubleshooting
  • Equipment and plant installations and configurations
  • Ladder-racking; and pre-wiring of patch panels and equipment
  • Interface card removals, installations and configurations
  • Media testing for continuity and proper signalling
  • Media management, with audit trail
  • Providing visual verifications to assist in remote troubleshooting
  • Changing-out faulty equipment peripherals such as network cards, power supply units, hard disks, and memory
  • Power-cycling routers, servers and switches; and soft-booting servers
  • Managing specialist subcontractors attending site